Troubleshooting QuickBooks Error 12157: A User-Friendly Guide

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QuickBooks is a powerful accounting software used by businesses worldwide, but like any software, it may encounter errors from time to time. One such error that users might face is QuickBooks Error 12157. This error typically occurs during the update process and can be a cause for concern. In this user-friendly guide, we will explore the possible reasons behind QuickBooks Error 12157 and provide step-by-step troubleshooting solutions.


Understanding QuickBooks Error 12157

QuickBooks Error 12157 is related to connectivity issues that prevent the software from updating successfully. This error code usually appears with a message indicating that QuickBooks cannot complete the update due to a problem with the internet connection.


Common Causes of QuickBooks Error 12157


Internet Connection Issues

  • Ensure that your internet connection is stable and active.
  • Check for any issues with your router or modem.

Firewall or Security Software

Security software or firewall settings may be blocking QuickBooks updates. Temporarily disable them for the update process.

Incorrect SSL Settings

Verify that your internet settings are configured correctly, especially the SSL settings.

Outdated QuickBooks Version

Ensure that you are using the latest version of QuickBooks, as older versions may have compatibility issues.

Troubleshooting QuickBooks Error 12157


Check Internet Connection


  • Verify that your internet connection is stable.
  • Restart your router or modem.

Temporarily Disable Firewall and Security Software

  • Temporarily disable your firewall and security software.
  • Attempt to update QuickBooks again.

Verify SSL Settings

  • Go to Internet Explorer settings.
  • Ensure that SSL 2.0 and SSL 3.0 are checked.
  • Apply the changes and restart QuickBooks.

Update QuickBooks

  • Make sure you are using the latest version of QuickBooks.
  • If not, download and install the latest updates from the official QuickBooks website.

Run QuickBooks in Compatibility Mode

  • Right-click on the QuickBooks shortcut icon.
  • Select ‘Properties’ and navigate to the ‘Compatibility’ tab.
  • Check ‘Run this program in compatibility mode for’ and choose an earlier Windows version.
  • Click ‘Apply’ and then ‘OK.’


QuickBooks Error 12157 can be a hindrance to seamless accounting operations, but with this user-friendly guide, you can troubleshoot and resolve the issue effectively. By following the step-by-step solutions provided, you can ensure a smooth update process and continue utilizing QuickBooks for your business needs. Remember to always keep your software updated and maintain a stable internet connection for optimal performance. QuickBooks support team a shout at +1-844-539-0188. We’re here to help you out whenever you need it!

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